Using this website
By using this website, you agree to use it lawfully and not interfere with its operation, forms, security or other users. If you do not agree, do not use the website.
General information, not a site assessment
Website content is general information about residential water filters, quote factors and River City's service process. It is not a plumbing assessment, water-quality test, medical opinion or guarantee that a particular product is suitable for a property. Product and installation decisions must be based on the exact model, evidence, water source, site conditions and qualified plumbing assessment where required.
Quotes and availability
An online enquiry is not an accepted order or binding installation booking. Product availability, price, service area, installation assumptions, exclusions and timing are confirmed through the written quote or other agreed document. A quote may change if information provided is incomplete or site conditions differ from the information used to prepare it.
Product and performance information
Images may be illustrative. Specifications, cartridges and inclusions must be checked in the quote, invoice or product documents. Filtration performance varies with the product, water quality, flow, installation and maintenance. No website statement should be read as promising removal of every substance or a health outcome.
Warranty and Australian Consumer Law
Warranty badges and summaries do not replace the written terms for the exact supplied product. See the warranty information page. Nothing in these website terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
Third-party services and links
The website may link to regulators, certification databases, hosting providers, suppliers or other third parties. River City does not control third-party sites or their availability, security, content or privacy practices. Qualified plumbers and other contractors remain responsible for their own licensed work and professional obligations.
Liability
To the extent permitted by law, River City is not responsible for loss caused by misuse of this website, reliance on general information without obtaining the required product or professional assessment, or events outside River City's reasonable control. This limitation does not apply where liability cannot lawfully be excluded or limited.
Intellectual property and changes
River City or its licensors own the website text, branding, layout and supplied media except where stated otherwise. Personal viewing and printing are permitted, but commercial republication requires permission. We may update the website and these terms. The current version is the version published here.
Contact
Questions can be sent to rivercitywaterfilters@gmail.com or the River City Team on 1300 850 865.